Issues?

Need help? Find solutions to common issues here.

Troubleshooting

My location is wrong.

Grant location permissions to allow Big Sky to use the address associated with the Alexa device.

On Amazon

  1. Go to the Big Sky page on Amazon.

  2. Find the "Manage Permissions" button and grant device address permission.

Alexa app

  1. Home screen → Skills & Games
  2. Find Big Sky
  3. Settings → Manage Permissions
  4. Enable Device Location
Big Sky keeps waking me up!!

There is a routine automatically starting Big Sky.

(People sometimes agree to Amazon's offer to set this up without realizing it.)

To disable a routine:

  1. Open the Alexa app
  2. Tap on Home
  3. Tap on More (3 horizontal lines)
  4. Routines → Your Routines
  5. Find the Big Sky routine and disable it.

Disabling the skill won't work. The routine will just try to launch the disabled skill.

My Forecast is Wrong

Occasionally, forecasts are wrong. But if your forecast is consistently off, it might be for the wrong location.

Make sure you've granted Big Sky permissions to access your device's location.

Find the "Manage Permissions" button and grant device address permission.

Big Sky will use the address associated with the Alexa device.

Big Sky keeps telling me my account isn't linked.

Account linking in Big Sky is completely optional and you can ignore those notifications.

Account linking is one way to configure your weather report in Big Sky.

But it's easier to do it right here.

I still have questions. And suggestions.
Launch on Alexa